Follow Us:
-
Permanent Magnet Direct Drive Pulley Permanent Magnet Synchronous Motor Permanent Magnet Direct Drive Motor High-Voltage Permanent Magnet Synchronous Motor Variable Frequency Drive Bulk Material Handling System Intelligent Self-Aligning ldler Online Equipment Diagnostics - Electromechanical Guardian
Blog
Service Capability Drives Growth | JASUNG Convenes Technical After-Sales Team Review Conference
Recently, Jiangsu JASUNG Intelligent Industrial Technology Co., Ltd. organized a comprehensive review conference for its Technical After-Sales Team. The event systematically evaluated the 2025 after-sales service performance and featured specialized training aligned with the company’s product development roadmap, aiming to further elevate after-market service capabilities and professional standards.
During the conference, the Technical After-Sales Team presented summaries covering key areas such as major project delivery assurance, on-site customer response, equipment operation and maintenance, troubleshooting of complex failures, issue closure efficiency, and the development of service standardization. Addressing the complex operating conditions and typical challenges encountered in the after-market, the team systematically reviewed resolution pathways and service experiences. This continuous improvement initiative focuses on enhancing rapid diagnostics, precise intervention, and preventive maintenance capabilities to help customers mitigate downtime risks and ensure stable, continuous production operations.
Simultaneously, the conference conducted specialized training sessions centered on the company’s core and growth product lines. Key topics included Permanent Magnet Motorized Pulleys, Ultra-Low Speed Permanent Magnet Direct Drive Motors, Ultra-High Speed Permanent Magnet Direct Drive Motors, High-Voltage Permanent Magnet Drive Systems, and new product application scenarios. These sessions were designed to deepen the team’s understanding of product technical features, operational adaptability, and critical on-site service requirements, thereby enhancing their comprehensive capability to "understand the product, understand the working conditions, and understand the customer."
After-sales service is not the endpoint of a transaction, but the starting point of customer value extension. Moving forward, JASUNG will continue to refine its after-market service system. By delivering faster response times, more professional technical support, and higher standard execution, we are committed to solving operational challenges for our customers, unlocking equipment potential, and enabling efficient, stable, and low-carbon operations.
Tel: +86-400-686-9980
Address: No. 108, Changtang Road, Wujin District, Changzhou, Jiangsu, China